Refund Policy
Last updated November 8, 2026
We want you to be happy with CodeSet Workbench. Payments for paid plans are processed by Paddle.com, our Merchant of Record, which issues all refunds on our behalf.
First purchase: 14-day refund
If you’re not satisfied, you can get a full refund of your first payment for a paid plan if you ask within 14 days of that payment. No reason needed.
Renewals
Subscriptions renew monthly. If you forgot to cancel, ask within 14 days of a renewal payment and we’ll refund it in full, provided no AI-drafted code sets were generated on your account after that renewal.
Cancelling
You can cancel any time from Manage billing in the app. Cancelling stops future renewals; you keep your plan until the end of the period already paid for. Cancelling on its own doesn’t trigger a refund — ask for one as described below.
How to request a refund
- Email support@gript.io with the email address on your account, or
- use the link in your Paddle receipt email, or look up your order at paddle.net.
Approved refunds go back to the original payment method, usually within 5–10 business days depending on your bank. When a refund is issued, the plan returns to Free.
Your statutory rights
This policy doesn’t limit any rights you have under the consumer laws of your country, including withdrawal rights for consumers in the EU and UK.